Privacy Policy

Revision Date: March 19, 2025

1. Introduction

Welcome to Neranjana Secret (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, including our website neranjanasecret.com and when you contact us via email or phone.

2. Information We Collect

We may collect the following types of information:

• Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.

• Non-Personal Information: We may gather non-personal data about your interactions with our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

• Cookies and Tracking Technologies: We utilize cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your interactions with our site.

3. How We Use Your Information

The information we collect is used for various purposes, including:

• Order Processing: To process and fulfill your orders, including sending order confirmations and shipping information.

• Customer Support: To provide customer support and respond to your inquiries.

• Personalization: To personalize your experience on our website and recommend products that may be of interest to you.

• Marketing Communications: To send you promotional materials, newsletters, and other communications if you have opted in to receive them.

• Site Improvement: To analyze website usage and improve our website, products, and services.

• Legal Compliance: To comply with legal obligations and protect our rights and interests.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These service providers are contractually obligated to protect your information and use it only for the services they provide.

• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena or court order.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Correction: You have the right to access and correct your personal information. You can do this by logging into your account or contacting us directly.

• Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us.

• Cookies: You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, no security measure is completely secure, and we cannot guarantee the absolute security of your information.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@neranjanasecret.com or info@ayuriherbal.com
• Phone: +94 77 55 77 027

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.